Privacy Policy

Andflow ("Andflow," "we," "us") operates andflow.cl. This policy explains what information we collect when you use this website, why we collect it, and how you can control it. [PENDING: legal entity name and business address — add before publishing]

Information we collect

• Information you give us directly: when you book a free diagnosis call, we collect your name, email, phone number, and — if you choose to share them — your business type, what you need, and your budget range. This is submitted through our booking system and stored by our CRM provider (Eva) to schedule and follow up on your call.
• Information from Meta lead forms: if you submit a lead form on Facebook or Instagram, Meta shares the information you entered there (typically name, email, phone) with us so we can follow up.
• Usage data: we use Google Analytics (via Google Tag Manager) to understand how visitors use this site — pages viewed, clicks, session duration, and similar behavior. This data is not linked to your name unless you separately submit a form.
• Advertising data: we use the Meta Pixel to measure how people who see or click our ads use this site, and to build ad audiences. Meta's own privacy policy governs how it handles this data on its side.
• WhatsApp: if you click through to chat with us on WhatsApp, that conversation happens on WhatsApp's platform and is subject to WhatsApp's own privacy policy, not this one.

How we use it

We use the information above to respond to your inquiry, schedule and conduct your diagnosis call, provide the services you engage us for, and improve this website and our ad campaigns. We do not sell your personal information.

Who we share it with

We share information with the service providers that help us run this site and our booking system — currently Supabase (booking backend), our Eva CRM, Google (Analytics/Tag Manager), and Meta (Pixel, lead forms). Each of these processes data under its own privacy terms. We don't share your information with anyone else except as required by law.

Cookies

This site uses cookies set by Google Analytics and the Meta Pixel to measure traffic and ad performance. You can block or delete cookies in your browser settings, and manage the ads you see from Meta in your Facebook/Instagram ad preferences.

Your rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of the personal information we hold about you. To make a request, email us at hola@andflow.cl.

Changes to this policy

We may update this policy as our tools or practices change. The date at the top of this page reflects the most recent update.

Contact

Questions about this policy? Email hola@andflow.cl.